Privacy Policy

Last Updated: March 12, 2026

1. Contact Details

Name: Jolanta Kruczynski
Address: 22 Somerset Road, London, EN5 1RN, UK
Phone Number: +44 7576 2844 25
E-mail: jolantacoaching@outlook.com

When you trust me with your personal information, I take responsibility to protect it very seriously. I respect your privacy.

2. The Type of Personal Information I Collect

I currently collect and process the following information:

  • Your name and surname
  • Your email address
  • Your phone number
  • Life coaching session notes (date, client name, and summary of discussion)
  • Written testimonials
  • Payment receipts
  • Technical data (IP address, browser type) via cookies

3. How I Get Personal Information and Why I Have It

Most of the personal information I process is provided directly by you to provide life coaching services, plan sessions, and track progress.

Lawful Bases

Under the UK General Data Protection Regulation (GDPR), the lawful bases I rely on are:

  • Consent: You can withdraw consent at any time by emailing me.
  • Contractual obligation: Necessary for our service agreement.
  • Legal obligation: For tax or legal requirements.
  • Vital & Legitimate Interests: To protect safety or operate my business.

4. Third-Party Services & Cookies

I use third-party providers to help run this website. These providers act as data processors:

  • Webador: Provides web hosting and site management tools.
  • GoDaddy: Manages domain registration and DNS records.
  • Google Analytics: I use Google Analytics 4 to track website usage anonymously. IP addresses are anonymized.

Cookies

This website uses functional cookies to ensure site operation and analytical cookies to improve performance. You can manage your preferences via the cookie banner on my site.

5. How I Store and Retain Your Data

Data is stored on a password-protected computer in line with Information Commissioner's Office (ICO) regulations. I implement technical measures to prevent unauthorized access.

I keep your personal data for 1 year. Afterward, I dispose of your information by deleting digital files and background storage backups.

6. Your Data Protection Rights

Under data protection law, you have the right of access, rectification, erasure, restriction, objection, and data portability. You are not required to pay a fee for exercising these rights, and I have one month to respond.

7. How to Complain

If you have concerns, please contact me directly. You can also complain to the ICO:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113 | Website: www.ico.org.uk